Privacy Policy — Relax N Go Station by Lixo
Lixo Healthcare Equipment Pvt Ltd (“we”, “us”, or “our”) operates the Relax N Go Station by Lixo service, including the relaxngostation.com website and associated mobile/payment applications (the “Service”). The Service provides pay-and-use massage chair services in public locations such as airports and shopping malls.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Service, and describes the choices available to you regarding our use of your information. By using the Service you consent to the collection and use of information in accordance with this policy.
1. Information Collection and Use
Types of Data Collected
Personal Data
While using our Service (including in-chair payment processes, the website, or any associated application), we may ask you to provide personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may collect information that your browser or device sends whenever you visit or access the Service (“Usage Data”). This may include your IP address, browser type and version, pages of the Service visited, date and time of visit, time spent on those pages, unique device identifiers, and other diagnostic data. When accessed via a mobile or in-chair device, Usage Data may also include mobile device type, unique device ID, operating system, browser type, and related diagnostic information.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse cookies, but some portions of the Service may not function if cookies are disabled.
Examples of cookies we use:
- Session Cookies: used to operate the Service.
- Preference Cookies: remember your preferences and settings.
- Security Cookies: used for security purposes.
2. Use of Data
Lixo Healthcare uses collected data for various purposes, including:
- To provide and maintain the Service (Relax N Go Station by Lixo).
- To notify you about changes to the Service.
- To enable participation in interactive features when you choose to do so.
- To provide customer care and support.
- To analyze and improve the Service (including chair usage frequency and location trends).
- To detect, prevent and address technical issues.
3. Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ. If you are located outside India and provide information, we may transfer that data to India and process it there. By submitting information through the Service you consent to such transfers.
We will take reasonable steps to ensure data is treated securely and in accordance with this Privacy Policy and will not transfer Personal Data to an organization or country without adequate controls in place.
4. Disclosure of Data
Legal Requirements
Lixo Healthcare may disclose Personal Data where we have a good-faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Lixo Healthcare Equipment Pvt Ltd.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
5. Security of Data
The security of your data is important to us. While we strive to use commercially acceptable means to protect Personal Data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Others
Service Providers
We may employ third parties to facilitate the Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to Personal Data only to perform tasks on our behalf and are contractually obligated not to disclose or use it for other purposes.
Links to Other Sites
Our Service may contain links to sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.
Children's Privacy
The Service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If we become aware of having collected Personal Data from a child without parental consent, we will take steps to remove that information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page. You are advised to review this page periodically for changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@lixo.in
- By Toll-free number: 1800 3000 2006
- By mail:
#3C2, 10th Floor, Seethakathi Business Centre,
Anna Salai, Landmark: old Anand Theatre,
Thousand Lights, Chennai, Tamil Nadu 600006, India.